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Privacy Policy

Pointers Property > Privacy Policy

Privacy Policy

Last updated: 20/08/25

Pointers Property (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website www.pointersproperty.com (the “Site”).

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal details: name, email address, phone number, and any information you provide through our enquiry forms.

  • Property-related details: information relating to properties you own or are interested in.

  • Technical information: IP address, browser type, device information, and usage data through cookies and analytics tools.

  • Marketing preferences: your choices about receiving communications from us.

2. How We Use Your Information

We process your personal data for the following purposes:

  • To respond to your enquiries and provide property-related services.

  • To improve and personalise our website and user experience.

  • To send you updates, newsletters, and marketing communications (if you have opted in).

  • To comply with legal and regulatory obligations.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases to process your data:

  • Consent: where you have given clear consent for us to process your personal data.

  • Contract: where processing is necessary for performing a contract with you.

  • Legal obligation: where we are required to comply with applicable laws.

  • Legitimate interests: where it is necessary for our business interests and not overridden by your rights.

4. Sharing Your Information

We will never sell your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., website hosting, email, analytics).

  • Professional advisers (e.g., legal, financial, or compliance consultants).

  • Regulatory bodies, if required by law.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve functionality and analyse usage. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the following rights under UK GDPR:

  • The right to access the personal data we hold about you.

  • The right to request correction of inaccurate or incomplete data.

  • The right to request erasure of your data (“the right to be forgotten”).

  • The right to restrict or object to processing.

  • The right to data portability.

  • The right to withdraw consent at any time.

To exercise these rights, please contact us using the details below.

8. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Pointers Property
Email: george@pointersproperty.com
Phone: 0737 788 7893
Address: 128 City Road, London, United Kingdom, EC1V 2NX

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.